Privacy Policy

How we handle your data.

Home Appliances Scotland
Privacy Policy

 

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms
All our contact forms are set up in such a way to only ask for the basic information only, none of the information given is shared with 3rd parties and all information is used in accordance with current industry standards.
Cookies
This website uses cookies to better the users experience while visiting the website.
Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device.
This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website.
This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Anonymous Information
As is true of most websites, we gather certain information (such as mobile provider, operating system, etc.) automatically and store it in log files.

We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users movements around the website and to gather demographic information about our user base as a whole.

We may link some of this automatically-collected data to certain Personally Identifiable Information.

Personally Identifiable Information

StripesIf you are a Customer when you register with us via our Website, we will ask you for some personally identifiable information, such as your first and last name, company name, email address, billing address, and credit card information.

You may review and update this personally identifiable information in your profile by logging in and editing such information in your dashboard. If you decide to delete all of your information, we may cancel your account. We may retain an archived copy of your records as required by law or for reasonable business purposes.

Due to the nature of the Service, except to assist Customers with certain limited technical problems or as otherwise legally compelled, we will not access any of the Content that you upload to the Service.

In order to use some features of this Service, you (an End User) may at times be asked by a Client to provide certain personal and other information. Depending on the Services you have chosen to use, some limited Personally Identifiable Information may be used by us to provide such Services and by our Clients.

We also may store any Content that you upload or provide to the Service in order to make available to you with the features and functionality of the Service.

Some Personally Identifiable Information may also be provided to intermediaries and third parties who assist us with the Service, but who may make no use of any such information other than to assist us in providing the Service.

Except as otherwise provided in this Privacy Policy, however, we will not rent or sell your Personally Identifiable Information to third parties.

If you choose to allow a website to collect your location data, such location data may be available to the applicable Client. In addition, if you have an account with Facebook, Twitter, Google+, Instagram or other similar websites (each a “Social Network”), your Social Network identity, including your public picture, may be associated with your location data.

If you send a “Do Not Track” request through your web browser, we may still collect and use your browsing data to improve security, to provide our Service and to generate reporting statistics, but in general, we will not track other websites that you may have visited.

Stripe Payment Gateway

If you choose to use PayPal to finalise and pay for your order, you will provide your credit card number directly to Stripe. Stripes privacy policy will apply to the information you provide at payment confirmation.

 

In order to make a purchase from us, you must use our shopping cart provider to finalise and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
Our website employs the use of various third-party services. Through the use of our website, these services may place anonymous cookies on the Visitor’s browser and may send their own cookies to the Visitor’s cookie file.

Some of these services include but are not limited to: Google, Facebook, Twitter, and other social networks, security firewalls, analytics companies and service providers.

These services may also collect and use anonymous identifiers such as IP Address, HTTP Referrer, Unique Device Identifier and other non-personally identifiable information and server logs.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.
All website data including customer data is backed up daily and stored behind an industry standard firewall on secure servers within our hosting company, who are UK based and adhere to all regulatory frameworks.

 

How we protect your data
Your data is protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorised individuals have access to the information provided by our customers.

Notwithstanding such measures, we cannot guarantee that our security measures will prevent our computers from being illegally accessed, and the individual information on them stolen or altered, hence why we ensure no personal customer data is stored on local machines.  We utilize the secure cloud platforms of Google and or Microsoft.

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

What data breach procedures we have in place
All website data including customer data is backed up daily and stored behind an industry standard firewall on secure servers within our hosting company, who are UK based and adhere to all regulatory frameworks.

We also keep a local encrypted backup.

What third parties we receive data from
Our website employs the use of various third-party services. Some of these services include but are not limited to: Google, Facebook, Twitter, and other social networks, security firewalls, analytics companies and service providers.

These services may also collect and use anonymous identifiers such as IP Address, HTTP Referrer, Unique Device Identifier and other non-personally identifiable information and server logs.

Any and all information is handled in a secure manner in accordance with current industry standards and is only used to increase the user experience, through analysis of analytical data.

What automated decision making and/or profiling we do with user data
We do not practice any form of profiling, we may analyse the user data for trends, this data is not shared and is used in accordance with current industry standards.
Payment Gateways

Stripe:

We utilise the Stripe payment gateway for our services.
To read more about how Stripe handles your data, please read their privacy policy.

If you have any questions or concerns about this Privacy Policy, please contact us a info@homeappliancesscotland.co.uk.

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